Privacy Policy

This Privacy Policy explains how LullabyLooks (lullabylooks.com) collects, uses, shares, and protects your information when you visit our website, create an account, place an order, sign up for emails, or otherwise interact with us.

Effective Date: December 19, 2025
Contact: floydkeisha74@gmail.com

1) Information we collect

We collect information in a few different ways:

A. Information you provide to us

  • Name, billing address, shipping address

  • Email address and phone number (if provided)

  • Order details (items purchased, sizes, preferences)

  • Account information (login credentials, if you create an account)

  • Messages you send to us (customer support requests, feedback)

B. Payment information
Payments are typically processed through third-party payment providers. We do not intentionally store full payment card numbers on our servers. Payment providers may collect and process your payment information according to their own privacy policies.

C. Information collected automatically
When you browse our site, we may collect:

  • Device information (browser type, operating system)

  • IP address and approximate location (city/region level)

  • Pages viewed, time on site, clicks, referring/exit pages

  • Cookies and similar tracking technologies

2) How we use your information

We use your information to:

  • Process orders and deliver products

  • Send order confirmations, shipping updates, and customer-service messages

  • Respond to your inquiries and provide support

  • Improve website performance, shopping experience, and product selection

  • Prevent fraud, misuse, and security issues

  • Comply with legal obligations and enforce our policies

  • Send marketing emails (only if you opt in; you can unsubscribe anytime)

3) Cookies and tracking technologies

We use cookies and similar technologies to:

  • Keep items in your cart

  • Remember preferences (like region/language where relevant)

  • Understand site traffic and performance

  • Support advertising or retargeting (where enabled)

You can control cookies through your browser settings. Blocking certain cookies may affect site functionality, including checkout.

4) How we share information

We do not sell your personal information in the ordinary sense. We may share information with trusted third parties only as needed to operate our store, such as:

  • Payment processors to complete transactions

  • Shipping carriers and logistics partners to deliver your order

  • E-commerce and website service providers (hosting, analytics, fraud detection)

  • Email and customer support tools to communicate with you

  • Legal/Compliance if required to meet lawful requests or protect rights and safety

These providers are given only the information necessary to perform their services.

5) Email marketing and messages

If you subscribe to our emails, we may send updates about new arrivals, offers, and store news. You can unsubscribe at any time using the link in the email. Even if you unsubscribe from marketing messages, you may still receive transactional messages (order confirmations, shipping updates, return communications).

6) Children’s privacy

LullabyLooks sells baby fashion, but our website is intended for use by adults. We do not knowingly collect personal information from children under 13 (or under the age defined by local law). If you believe a child has provided us personal data, contact us and we will take appropriate steps to remove it.

7) Data retention

We keep personal information only as long as needed for:

  • Order fulfillment and customer support

  • Legal, accounting, or tax requirements

  • Fraud prevention and security purposes

Retention periods vary depending on the type of information and legal obligations.

8) Security

We take reasonable steps to protect your information through administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9) Your rights and choices

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting correction of inaccurate data

  • Requesting deletion of certain data (subject to legal exceptions)

  • Objecting to or restricting certain processing

  • Opting out of marketing communications

To request any of these, email us at floydkeisha74@gmail.com. We may need to verify your identity before completing requests.

10) International visitors

If you access our website from outside the country where our systems or service providers are located, your information may be transferred across borders and processed in other jurisdictions. We take steps to ensure appropriate protections are in place where required.

11) Third-party links

Our website may contain links to third-party sites (for example, payment providers or social platforms). We are not responsible for the privacy practices of third parties. Review their policies before providing personal information.

12) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

13) Contact us

If you have questions about this Privacy Policy or how we handle your information, contact:

LullabyLooks
Website: lullabylooks.com
Email: floydkeisha74@gmail.com